4 Advantages of Outsourcing Primary Source Verifications

The primary focus of any healthcare organization is to safeguard the security of its patients. In a high-tech world where it is becoming easier by the day to forge credentials and qualifications, it is of grave importance to ascertain the legitimacy of a candidate especially in a healthcare setup where people’s lives are at stake day in and day out. To this effect, one of the most vital steps that institutes take is conducting thorough primary source verifications. By vouching for the authenticity of their staff’s qualifications, healthcare organizations instill a belief in their patients that they are in the right hands.

Primary Source Verification is a part of the credentialing process that has been made mandatory by the Joint Commission. At minimum, this kind of check is required at the time of hiring and at the time of contract renewal. As part of the primary source verification process, it is required to check the genuineness of the credentials furnished by the applicant directly from the original issuing body. This process can be time-consuming and cumbersome specifically for those who are not experienced enough. It is, therefore, a good idea to hand over the credentialing activity along with primary source verifications to a third party that has experience in conducting primary source verifications.

Here are some examples of ways in which outsourcing your credentialing and primary source verifications can improve the efficiency of your organization as well as shoo away the specter of non- compliance.

1. Get the services of expert professionals in the field of medical credentialing. Armed with technological tools and deep knowledge in the area of medical credentialing, the executives at a third party credentialing service provider are way more qualified to conduct primary source verifications than your in-house team of administrators and nurses. They follow best practices like regularly auditing the credentialing files of your employees, maintaining compliance by ensuring that primary source verification is conducted as often as possible and report any discrepancies immediately. All these steps help in plugging any gaps created due to sudden alterations in licensure.

2. Reduce the probability of errors. Usually, when credentialing work is done in-house, it is handed over to a group of nurses or administrative staff that is neither well-versed with the proceedings of primary source verification process nor has sufficient bandwidth to do this additional task. As a result, there are higher chances of errors that could lead to cost implications in the form of legal suits. Legal action against your organization due to faulty credentialing can also lead to loss of reputation. Avoid all this hassle by employing a third party to conduct the primary source verifications for you.

3. Enjoy quicker processing times. A third party that specializes in credentialing will have a much faster processing and response time than your in-house credentialing team. By using automated, well-defined processes to conduct primary source verifications and by keeping themselves abreast with all the regulatory changes, a third party credentialing service ensures that it provides quick and on point services.

4. Ensure an unbiased approach. A third party credentialing entity does not harbor any bias against any of your employees and is, therefore, the most eligible entity to conduct impartial credentialing. By relying on only hard facts and data, a credentialing service provider can help eliminate bias in your credentialing process.

It is critical for healthcare facilities to be careful in conducting regular primary source verifications. Not only will this guarantee the quality of care provided, but will also help in maintaining legal compliance at all times. Mirra Health Care offers credentialing services which include primary source verifications too. Let Mirra’s credentialing team help your organization attain higher credibility by taking care of all your credentialing needs.


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