Liberty Medicare Advantage and Mirra Health Care: A Fruitful Alliance in Streamlining Medicare Advantage Plan Administration
24th, May 2023
Liberty Medicare Advantage is a provider-led Medicare Advantage Plan offering Institutional Special Needs (I-SNP), Chronic Special Needs (C-SNP), and Dual Special Needs (D-SNP) products. Liberty identified Mirra Health Care (Mirra) as a potential partner in their search for a Third Party Administrator. This case study highlights the successful collaboration between Liberty Medicare Advantage and Mirra Health Care, which seamlessly integrates their systems and processes to ensure effective health plan operations.
The Search for a Third-Party Administrator
Liberty Medicare Advantage was seeking a reliable Third-Party Administrator to manage their Medicare Advantage Plan operations. They needed a partner with proven experience, robust systems, and efficient processes to ensure successful and compliant health plan administration.
The Partnership with Mirra Health Care
After meeting with Mirra's team and understanding their experience, systems, and processes, Liberty recognized the potential for a strong partnership. Mirra's expertise in transitioning data quickly and effectively was a key factor in the decision to collaborate. Both teams worked closely to ensure Liberty's health plan's smooth and successful operation.
The alliance between Liberty Medicare Advantage and Mirra Health Care led to the effective integration of their systems and processes, resulting in efficient and compliant health plan operations. Mirra's ability to rapidly and accurately transition Liberty's data was instrumental in achieving this seamless integration.
The partnership between Liberty Medicare Advantage and Mirra Health Care continues to thrive, with both teams working closely to ensure the ongoing success of Liberty's Medicare Advantage Plan operations. This collaboration demonstrates the value of a strong working relationship between organizations that share common goals and values.
The productive collaboration between Liberty Medicare Advantage and Mirra Health Care showcases the benefits of joining forces with a skilled and experienced Third Party Administrator. Integrating systems and processes have streamlined Liberty's Medicare Advantage Plan operations, ensuring efficiency and compliance. DJ Oliver, Executive Director of Liberty Advantage, attests to the success of this partnership, highlighting the effectiveness of their alliance with Mirra Health Care .
Reviews & Testimonials
"In 2021, Ultimate Health Plans (UHP) partnered with Mirra Health Care (Mirra) to develop a software platform to support processing Claims, Customer Service, Eligibility, Enrollment, Premium Billing, Encounter Processing and a Provider Portal for our Medicare Advantage Plans. Mirra collaborated well with our operations and compliance teams to successfully design and implement a system that was innovative, efficient, and compliant with all Medicare and Florida Medicaid guidelines and requirements all within the scope of our required timeline. We greatly benefitted from the Mirra Project Management Team’s regular communication with Stakeholders through monthly meetings and recurring weekly breakout-focused calls, which were geared towards troubleshooting and goal alignment. Mirra was able to quickly maneuver and adapt their systems to our needs, resulting in successful implementation and go-live. Mirra continues to support our compliant operation and growth in the ever-changing healthcare industry rapidly and effectively updating their systems with new Medicare and Florida Medicaid rates and guidelines to ensure seamless compliance and efficiency. I have absolutely no reservation in recommending their systems to any Payer searching for improvement in their operational efficiency."
NANCY GAREAUCEO of Ultimate Health Plans