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Provider Portal

Our Provider Portal solution provides the participating providers with the best tools possible to support their administrative needs. The application enables the participating providers to take advantage of our easy-to-use secure web portal for quick, convenient access to member’s prior authorization and claim information.

Why our Provider Portal solution is preferred by Health Plans

Manage service-related processes

Enable providers to manage service-related processes

Solves routine needs through real time accurate information from dependent systems

Providers can self-register into the application with valid Tax Identification Number (TIN) and National Provider Identifier (NPI) combinations.

Admins can easily manage user accounts in the Provider Portal

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Why our Provider Portal solution is preferred by Health Plans

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Manage service-related processes

Enable providers to manage service-related processes

Real time accurate information

Solves routine needs through real time accurate information from dependent systems

Self-registeration

Providers can self-register into the application with valid TIN and NPI combinations

User friendly interface

Admins can easily manage user accounts in the Provider Portal

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Features at a glance

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Enables providers to search and view claim details submitted for their TIN/ NPI including Explanation of Payments (EOP) from the claim adjudication system

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Enables providers to conveniently check the eligibility of a member for a particular service type and location

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Enables providers to search and view prior authorization/ documents submitted for their TIN/ NPI through the utilization management system

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Self-registration of providers through a web interface with valid Tax Identification Number (TIN) and National Provider Identifier (NPI) combination

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Ensures HIPPA compliance by ensuring providers see their members’ data only

Why choose MIRRA's® Provider Portal Solution?

Mirra’s Provider Portal is designed as one-stop solution to provide access to providers for member’s benefits, eligibility, claim and payment status as well as prior authorization information. Self-service capabilities improves the efficiencies and satisfaction for providers, lowers the inquiries into the member services team, and increases the timeliness for authorizations, referrals, and appeals processing.

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Reviews & Testimonials

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"In 2021, Ultimate Health Plans (UHP) partnered with Mirra Health Care (Mirra) to develop a software platform to support processing Claims, Customer Service, Eligibility, Enrollment, Premium Billing, Encounter Processing and a Provider Portal for our Medicare Advantage Plans.

Mirra collaborated well with our operations and compliance teams to successfully design and implement a system that was innovative, efficient, and compliant with all Medicare and Florida Medicaid guidelines and requirements all within the scope of our required timeline.

We greatly benefitted from the Mirra Project Management Team’s regular communication with Stakeholders through monthly meetings and recurring weekly breakout-focused calls, which were geared towards troubleshooting and goal alignment. Mirra was able to quickly maneuver and adapt their systems to our needs, resulting in successful implementation and go-live. Mirra continues to support our compliant operation and growth in the ever-changing healthcare industry rapidly and effectively updating their systems with new Medicare and Florida Medicaid rates and guidelines to ensure seamless compliance and efficiency. I have absolutely no reservation in recommending their systems to any Payer searching for improvement in their operational efficiency."

NANCY GAREAUCEO of Ultimate Health Plans

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